Our Charity Impact on the UK's ambulance community | TASC

Our impact in 2020/21

Over the last year, TASC has continued to support the ambulance community during one of the toughest times they will ever face.

 

Download our 2020/21 Impact Report
TASC's 2020 2021 Impact Report

How we made a difference

Almost 1 in 4 people who came to TASC in 2020/21 were seeking help with the impacts of the pandemic. Here’s how we’ve made a difference over the last year.

How TASC have supported the UK's ambulance community in 2020 2021
62% improvement in mental wellbeing
How TASC have supported the UK's ambulance community in 2020 2021
96% reduction in suicidal thoughts
How TASC have supported the UK's ambulance community in 2020 2021
2 in 5 TASC volunteers trained in Peer Support to support their colleagues in their time of need
How TASC have supported the UK's ambulance community in 2020 2021
£75K of debt helped written off
How TASC have supported the UK's ambulance community in 2020 2021
£5,843 average extra annual income from the Department of Work and Pensions
How TASC have supported the UK's ambulance community in 2020 2021
£785 average value of a financial grant offered by TASC

Here before, during, and after the pandemic

How TASC have supported the UK's ambulance community in 2020 2021

Dealing with the restrictions of lockdown

Mental health continues to be our most in-demand service, accounting for almost 1 in every 2 interventions we provided last year.

With many counsellors not offering face-to-face sessions, we offered our service users video or telephone sessions instead and began looking at other ways of working to help get people the help they needed as quickly as possible. For service users in particular need, we also offered sessions with our in-house counsellor to discuss coping mechanisms and techniques.

Learn more about our mental health services.

How TASC have supported the UK's ambulance community in 2020 2021

Helping get finances back on track

Every year around 30% of our total interventions support the financial wellbeing of the ambulance community. To better help our service users, in April 2020 we employed a money expert to offer financial guidance and information on benefits, HMRC and maximising income.

Since bringing this resource in-house, our Money Advisor has helped our service users achieve over £333,000 of extra income in benefits and helped secure over £9,000 from external grants.

Learn more about our financial services.

How TASC have supported the UK's ambulance community in 2020 2021

Working together to support ambulance staff

Over the past year, TASC has received support from a number of organisations and foundations to help support ambulance staff, and develop our vital work during the pandemic and beyond including:

  • Covid-19 Healthcare Support Appeal
    The fund set up by the Royal College of Nursing has supported TASC to provide over £34,000 of essential support for people who have been impacted by the pandemic, ranging from emergency living costs and rent payments to a grant for a wheelchair ramp.
  • Royal Foundation
    Support from the Duke and Duchess of Cambridge’s charity has enabled TASC to expand and improve access to our services as well as helping us to build relationships with Mind Blue Light, Police Care and The Fire Fighters Charity to share learning and provide more and better support to the UK’s emergency responders.

Learn more about our corporate partnerships.

How TASC have supported the UK's ambulance community in 2020 2021

Boosting our volunteer support

Over the last five years, TASC’s volunteers have gone from strength to strength, and last year they gave over 3,000 hours of their time to support our cause, approximately worth £52,000.

9 in 10 of our current volunteers are serving ambulance staff and to provide additional support to their colleagues, we have trained almost a third of them in Peer Support. To further develop our offering, we have digitised our training into a set of online videos and an interactive webinar that volunteers can fit around their other commitments. In 2020 we also started training our volunteers to support their colleagues going through bereavement.

Get involved and become a TASC volunteer.

How TASC have supported the UK's ambulance community in 2020 2021

Remembering those we lost

Every two years we host the National Ambulance Service Memorial at the National Memorial Arboretum in Staffordshire. Due to the pandemic, we were unable to hold the 2020 service, but we still marked the event by creating a video featuring tributes, poems, readings and speeches by Darren Mochrie, Chairman of AACE and CEO of North West Ambulance Service, and Anthony Marsh, CEO of West Midlands Ambulance Service.

Watch TASC’s memorial video.

A delayed memorial service took place in September 2021. Click here to learn more about the event.

Downloads

2020/21 Impact Report
Online   |   Downloadable PDF

2019/20 Impact Report
Online   |   Downloadable PDF

2018/19 Impact Report
Online   |   Downloadable PDF

2017/18 Impact Report
Downloadable PDF

Donate

Support our ambulance community by donating today. Help us be there for them in their time of need.

Donate now

Our fundraising promise

Get involved

Help us continue providing our vital services through volunteering or fundraising.

Fundraising

Volunteering