2019/20 has been a defining year for TASC. We launched new services, adapted our current provision, welcomed new team members, trustees and volunteers and even changed our constitution to ensure we can support everyone in the UK’s ambulance community.
As a result, we have continued to build and grow on our achievements from last year to reach, engage with, and support more people than ever before.
We have continued to build our support services, raise funds, create partnerships and promote our work to help meet the growing need for our support. Our hard work enabled us to deal with this demand, which saw our number of beneficiaries grow by 12% on the previous year.
To make our physical rehabilitation services more accessible, we have begun offering ten sessions of physiotherapy with a licenced professional in the beneficiary’s local area. This tailored service has been well received and saw us provide three times more interventions than the previous year.
Many of our volunteers are serving ambulance staff and last year, we provided almost 50 hours of training to give them the knowledge and skills they needed to support their colleagues during their time of need and we have plans to further expand and develop our training in 2020/21.
To strengthen our service offering while reducing costs, we have employed a Money Advisor and a registered counsellor to bring a significant portion of our services in-house. By doing this and streamlining our processes, we have reduced the average cost of a mental health or financial wellbeing session by 17% while offering more and better support to our beneficiaries. Since joining TASC in January, our Money Advisor has also helped our beneficiaries receive additional benefits totalling over £40,000 over the course of the year.
Diane Scott, TASC Chair
Karl Demian, Chief Executive Officer
Diane Scott, TASC Chair
Karl Demian, Chief Executive Officer
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