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Download our 2020/21 Impact Report
Paul, Technician, Nottinghamshire
Bill, Retired Emergency Care Practitioner, Cambridgeshire
Andy, Emergency Care Assistant, Yorkshire
Mental health continues to be our most in-demand service, accounting for almost 1 in every 2 interventions we provided last year.
With many counsellors not offering face-to-face sessions, we offered our service users video or telephone sessions instead and began looking at other ways of working to help get people the help they needed as quickly as possible. For service users in particular need, we also offered sessions with our in-house counsellor to discuss coping mechanisms and techniques.
Every year around 30% of our total interventions support the financial wellbeing of the ambulance community. To better help our service users, in April 2020 we employed a money expert to offer financial guidance and information on benefits, HMRC and maximising income.
Since bringing this resource in-house, our Money Advisor has helped our service users achieve over £333,000 of extra income in benefits and helped secure over £9,000 from external grants.
Over the past year, TASC has received support from a number of organisations and foundations to help support ambulance staff, and develop our vital work during the pandemic and beyond including:
Over the last five years, TASC’s volunteers have gone from strength to strength, and last year they gave over 3,000 hours of their time to support our cause, approximately worth £52,000.
9 in 10 of our current volunteers are serving ambulance staff and to provide additional support to their colleagues, we have trained almost a third of them in Peer Support. To further develop our offering, we have digitised our training into a set of online videos and an interactive webinar that volunteers can fit around their other commitments. In 2020 we also started training our volunteers to support their colleagues going through bereavement.
Every two years we host the National Ambulance Service Memorial at the National Memorial Arboretum in Staffordshire. Due to the pandemic, we were unable to hold the 2020 service, but we still marked the event by creating a video featuring tributes, poems, readings and speeches by Darren Mochrie, Chairman of AACE and CEO of North West Ambulance Service, and Anthony Marsh, CEO of West Midlands Ambulance Service.
A delayed memorial service took place in September 2021. Click here to learn more about the event.
2020/21 Impact Report
Online | Downloadable PDF
2019/20 Impact Report
Online | Downloadable PDF
2018/19 Impact Report
Online | Downloadable PDF
2017/18 Impact Report
Downloadable PDF
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