If you have a question or need help, you may find an answer on this page. If you can’t find the answer you’re looking for, please get in touch with us.
Yes, if you have their permission.
No, TASC’s services and independent and confidential, and you don’t have to tell your employer you are working with us.
No, our services are independent and completely confidential.
We can support anyone who has been an active volunteer in a UK ambulance service for at least 3 years. Volunteer roles vary, but include patient transport drivers and community first responders (CFRs). A UK ambulance service could be:
As well as a completed application form, you will also need to provide:
No. Any support we provide (financial or otherwise) is free of charge with no need for repayment. However if your circumstances change and you’d like to give something back to TASC, you can make a one-off donation or set up a monthly donation at: www.theasc.org.uk/donate
When we contact you about your application, we will tell you a date when the money will be in your account, however, please be aware that you may receive the money at any time up to 11:59pm on this date.
Financial grants are given when there is an exceptional need, however, we can’t provide grants for:
No. Our debt advisors will work with you to look at how you can manage your finances better. This may include looking at your bank statements, but you will remain in control of your account.
No. Debt advisors may make recommendations to improve your situation, such as declaring bankruptcy. However, you will be in control of your support, and will not be forced to declare bankruptcy or take any other recommended debt solution.
During your session, our Money Advisor will ask you a range of questions about your financial situation which they will use to complete a benefits check to see what support you may be entitled to. Following your check, our Money Advisor will offer you information on support you’re eligible for and budgeting advice, where appropriate, to help maximise your income.
If during your session our Money Advisor thinks your will benefit from more in-depth support, they may also suggest you fill in our application form to request our full range of services.
The Financial Wellbeing Clinic provides short one-off support, if you require more in-depth help such as:
Please fill in an application form to access our full financial wellbeing services. If during your session our Money Advisor thinks your will benefit from more in-depth support, they may also suggest you fill in our application form. You can download an application form here: www.theasc.org.uk/apply-for-support
To get the most out of your session, please bring with you details of your current financial situation:
We can provide a budgeting sheet to help you to do this. Download the sheet at: www.theasc.org.uk/budgetingsheet
We value diversity and encourage volunteers from all walks of life. However, due to the nature of our work, we can only offer volunteering opportunities to people aged 18 years old and above.
We’re grateful for whatever time you’re able to give. Our roles are flexible, allowing you to fit your volunteering activities around work and other commitments.
All volunteers are supported by our dedicated Volunteering Team. Following your registration, you will be asked to complete a short online induction that will teach you everything you need to know about becoming a TASC volunteer.
Once you have completed the induction, you will have access to our ‘Volunteer Hub’ which has lots of useful information and resources.
As a TASC volunteer, we will reimburse you for any reasonable out-of-pocket expenses, such as travel costs.
In order to attend the Peer Support Volunteer workshops you must be an ambulance service staff member. You must also have registered as a TASC volunteer and complete the online induction. Once you are fully registered, you will be able to book your place on any of the Peer Support Volunteer workshops around the UK.
Once you’ve told us what you’re doing to fundraise for us, you’ll be able to request TASC branded materials to help with your fundraising. Using materials with the TASC logo on can help give your fundraising a professional edge, but because it costs us to produce and post fundraising materials, please order a modest number, or send a donation to cover postage and stock costs.
Where possible, we will try to promote your fundraising event. We can also offer advice on how to promote your fundraising event with your local newspaper or radio station, or using social media. Please get in touch with email@example.com to find out more.
For details on how to pay in your money in, visit our fundraising page.
It can take us a few weeks to process your donations, however, as soon as we’ve received your money we will send you a thank you letter by way of receipt.
As a registered charity, TASC can claim back an extra 25p on every £1 donated to us in Gift Aid. For us to be able to claim Gift Aid, you need to check the sponsor or donor is a UK taxpayer, record their home address, postcode, donation amount and make sure they tick the Gift Aid box on your sponsor form or web page.
Our services are completely confidential and anything you share with us will be kept in the strictest confidence and in line with General Data Protection Regulation (GDPR).