TASC’s office and Wellbeing Support phoneline will be closed for several days over the festive period. Our opening hours over Christmas and New Year are:

Monday 18th December – Friday 22nd December

Open 9am – 5pm

Monday 25th December – Friday 29th December


Monday 1st January

Closed due to the bank holiday

Tuesday 2nd January onwards

Open 9am – 5pm

If you need to get in touch with our Wellbeing Support Team, email support@theasc.org.uk and we’ll get back to you as soon as we can.

The Ambulance Staff Crisis Phoneline opening hours

The Ambulance Staff Crisis Phoneline will remain available 24/7 throughout the festive period (including Christmas Day, Boxing Day and New Year’s Day), to offer immediate and ongoing support for UK ambulance staff experiencing suicidal thoughts.

The service is completely independent, confidential and run by qualified counsellors who have experience in supporting blue light workers. If you need help, call 0300 373 0898 or visit www.theasc.org.uk/crisis to learn more.

Other places for support

If you need urgent support over the festive period, the following services are also available:

  • call the Samaritans on 116 123
  • Text ‘BLUELIGHT’ to 85258
  • call NHS 111 by dialling 111 from any phone

Or, if you are in imminent danger, please call 999.