Need Our Help?

TASC The Ambulance Staff Charity appreciates that many people struggle to ask for help when facing difficulties. TASC are particularly aware that those who work in emergency and ambulance services are often the last to ask for help for themselves and their families– ambulance service personnel are used to helping others, often ignoring their own needs. 

Services offered by TASC The Ambulance Staff Charity

TASC The Ambulance Staff Charity offer support to present and past ambulance staff, working within the NHS and independent sectors. 

Support is offered to all staff in all areas of operation.  Our services are independent and confidential.

TASC offer support to a wide range of individuals who are experiencing a wide range of circumstances, such as ill health, relationship breakdown, need for specialist equipment, rehabilitation – both physical and psychological, bereavement, financial support, including debt advice, owing to unforeseen or difficult circumstances. As part of our package we also carry out a welfare benefits assessment, offer support by way of a ‘listening ear’ and also a range of welfare/support advice – including information about disability grants, housing issues, income maximisation on behalf of our beneficiaries where required, advice about social welfare processes, signposting to support agencies where appropriate etc.  We do not offer legal advice and are not registered to offer any financial advice directly.

TASC are unable to offer financial support to volunteers – however, will always endeavour to offer a level of support to individuals, sign-posting to relevant organisations and also offering support and advice where appropriate.

Financial Grants

To access financial support, applicants are individually assessed, taking into consideration individual circumstances.  TASC do have broad eligibility criteria, however, these are guidelines, and where there are exceptional circumstances, TASC will consider all circumstances.

Where appropriate TASC will also offer debt advice.  TASC have commissioned bespoke debt advice services – free of charge to the service user. The Debt Advice Service can provide budget management advice and debt solutions – in negotiation with our beneficiary and their creditors.

Rehabilitation

Physical Support –

Via Libor Funding, TASC have commissioned services from The Police Treatment Centres and The Fire Fighters Charity to support ambulance staff who are injured in the line of duty in England only. (This funding is also available for Search and Rescue personnel). 

The Police Treatment Centres have facilities in Harrogate, North Yorkshire and Auchterader, Perthshire.  The Fire Fighters Charity have facilities in Penrith, Cumbria, Little Hampton, West Sussex and Chudleigh, Devon.

TASC have also raised additional funding for those injured in the line of duty for other areas of the UK however this limited (c. 10 per year) rehabilitation is only available at The Police Treatment Centres.

Access to these services require a completed TASC application form, completed application for the relevant service provider together with a clinical letter of support advising that they believe that rehabilitation would improve the individual’s circumstances. Assessment is based on physical need and does not include a financial assessment.   If funding is available, the individual service providers would then carry out their own clinical assessment and a placement will only be offered if deemed by the service provider to be beneficial to the user.  Placements are also subject to availability.

TASC have also approached another organisation for funding for those who are injured, but not in the line of duty, and await the outcome.  If successful this will be available UK wide.

Psychological Support

TASC may fund psychological support.  Funding for this is directly from TASC income streams and is therefore subject to the same eligibility criteria as ‘Financial Grants’ including a financial assessment.

Currently TASC can offer a limited number of residential psychological support places via The Police Treatment Centres (same processes as above).  We appreciate that not everyone is able to be away from duties/home for 2 weeks, so have sourced other support – we have commissioned services from The Red Poppy Company to offer up to 6 sessions of ‘Rewind Treatment’ a model of counselling support for those affected by trauma. 

TASC PTSD Support

TASC are working with professionals to develop UK wide workshops to provide support to those in the ambulance service who are struggling with stress related illness and in particular those struggling with symptoms of PTSD.  As you know we are working with Zeal Solutions to develop this programme – we are currently endeavouring to agree a suitable contract.  The intention is to run a pilot roll-out, before offering widely across the UK.

TASC – Bereavement Support

TASC can offer support to bereaved families of ambulance staff who have died in service and also to those who may have recently left the service owing to terminal illness or when a loved one who has served in the ambulance service dies.

TASC Memorial – The ambulance services memorial and garden is located at the National Memorial Arboretum in Staffordshire.  The Garden of Remembrance is open to all members of the ambulance services community and their families.

TASC holds a national Ambulance Remembrance Services at the Arboretum every two years.

TASC is also able to offer support to bereaved children and families of ambulance service staff, killed in the line of duty and work with Winston’s Wish to provide therapeutic support.

If you or someone you know needs our support or you feel there is nowhere else to turn.

How to contact us for support

Call the TASC Support Line on 0800 1032 999

A member of our dedicated Support Services Team will discuss your circumstances and work with you to offer advice and try to find solutions to difficulties.

Alternatively, complete our Support Enquiry Form and a member of the team will contact you.

You can also email us at support@theasc.org.uk

 

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