Volunteering terms and conditions

Our volunteers play a crucial part in helping us to support ambulance communities across the UK and we value the time and commitment provided by all our volunteers. Before starting to use Assemble, please read the guidance below.

If you have any questions, please email volunteering@theasc.org.uk.

  • A TASC “volunteer” is someone who commits their time for the benefit of the charity.  They do this freely through personal choice, without expectation of financial reward except for the reimbursement of actual out-of-pocket expenses.
  • The volunteering arrangement can be canceled at any time by either party, no legally binding contract is in place.
  • Volunteers are covered by the TASC’s public liability insurance policy. A copy of the insurance is available from TASC’s Volunteer Manager. TASC does not provide motor insurance cover for volunteers. Individuals should discuss their policy directly with their insurance company to see if volunteering is covered.
  •  All volunteers will have access to a copy of our Volunteer Handbook which can be downloaded from the Document Hub.
  • Volunteers will be required to familiarise themselves with the handbook as part of their induction to ensure they clearly understand their role, responsibilities, and boundaries. Volunteers should speak to TASC’s Volunteer Manager if they have any questions.
  • Failure to adhere to TASC’s policies may result in individuals being asked to cease volunteering.
  • Volunteer’s details will be held securely in TASC’s volunteer management system, Assemble.
  • On applying to be a TASC volunteer, individuals will be asked to provide contact details for two referees, one of which should know you in a professional capacity.  It is the individual’s responsibility to ensure that references are provided in good time.
  • If an individuals’ volunteering is likely to involve direct contact with children/vulnerable groups. TASC will ask the volunteer to complete a Disclosure & Barring Service check before they start, this will be indicated in the role information.
  • Volunteers must be aware of TASC’s Privacy Policy
  • Volunteers must respect the need for confidentiality, be aware of TASC’s Confidentiality Policy and maintain confidentiality at all times.
  • Volunteers must understand their responsibilities towards their own safety and that of others. All volunteers must familiarise themselves with TASC’s Safeguarding Policy.
  • Volunteers must ensure any fundraising activities adhere to TASC’s fundraising guidance. Volunteers should email fundraising@theasc.org.uk if they have any questions about fundraising for TASC.
  • Age restrictions apply to certain volunteer roles due to the nature of our work. For most roles, individuals will need to be 18 or over. Individuals under 18 will need the consent of their parent/guardian before they can volunteer.
  • Using TASC’s logo is a great way to promote the charity and details of TASC’s brand guidelines are available on the Assemble Document Hub. Volunteers should TASC’s logo responsibly and in line with TASC’s brand guidelines. Volunteers must contact TASC’s Communications Team before publishing any form of communication or marketing by emailing communciation@theasc.org.uk.
  • Volunteers should fully support TASC’s values and always ensure their actions will not bring the TASC into disrepute. In the event that volunteers do something that threatens or damages the reputation of the TASC, they will be asked to stop volunteering immediately.