The Ambulance Staff Crisis Phoneline opening hours

The Ambulance Staff Crisis Phoneline will remain available 24/7 throughout the festive period (including Christmas Day, Boxing Day and New Year’s Day), to offer immediate and ongoing support for UK ambulance staff experiencing suicidal thoughts.

The service is completely independent, confidential and run by qualified counsellors who have experience supporting blue light workers. If you need help:


TASC’s office and Wellbeing Support phoneline opening hours

TASC’s office building and phoneline will be closed for several days over the festive period. See below for more detailed information:

Monday 23rd December 2024

Open as normal – 9am – 5pm.

Tuesday 24th December 2024

Office and phonelines closed from 12pm.

Wednesday December 25th December 2024 – Friday 27th December 2024

Office and phonelines closed.

Monday 30th December 2024 – Wednesday 1st January 2025

Office and phonelines closed.

Thursday 2nd January 2025 onwards

Open as normal – 9am – 5pm.

If you need to get in touch with our Wellbeing Support Team during the festive period, please email support@theasc.org.uk and we’ll get back to you as soon as we can.


Other places for support

If you need urgent support over the festive period, the following services are also available:

• call the Samaritans on 116 123
• Text ‘BLUELIGHT’ to 85258
• call NHS 111 by dialling 111 from any phone

Or, if you are in imminent danger, please call 999.